Privacy Policy

🍫 Privacy Policy – Yalla Dubai Chocolate

Last updated: 18-10-2025

1. Who We Are

Yalla Dubai Chocolate (“we,” “our,” or “us”) is a chocolate brand based in Dubai, operating online through yalladubaichocolate.com.
We are committed to protecting your personal data and your right to privacy in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

If you have any questions about this policy, you can contact us at:
📧 Email: info@yalladubaichocolate.com

2. What Personal Data We Collect

When you use our website, we may collect the following types of personal information:

  • Identity data: name, surname, billing and shipping address.

  • Contact data: email address, phone number.

  • Order data: payment details, order history, preferences.

  • Technical data: IP address, browser type, and cookie information.

  • Marketing data: your preferences about receiving promotional content or newsletters.

We collect this data directly from you when you make a purchase, sign up for our newsletter, or browse our website.

3. How We Use Your Data

We use your personal data only for legitimate business purposes, such as:

  • Processing and shipping your orders.

  • Managing payments and preventing fraud.

  • Providing customer service and responding to your inquiries.

  • Sending you marketing updates (only if you have opted in).

  • Improving our products and website experience.

We do not sell, rent, or trade your personal information to any third party.

4. Legal Basis for Processing

We process your data under one or more of the following legal bases:

  • Contractual necessity: to fulfill and deliver your order.

  • Legitimate interest: to improve services and prevent fraud.

  • Consent: when you subscribe to newsletters or marketing updates.

  • Legal obligation: to comply with tax and accounting laws.

5. Cookies and Tracking

We use cookies to enhance your browsing experience, analyze traffic, and personalize content.
You can disable cookies through your browser settings at any time.
For detailed information, please refer to our Cookie Policy (if available).

6. How We Store and Protect Your Data

We store your data securely using encrypted systems and industry-standard safeguards.
Personal data is retained only as long as necessary for business or legal purposes.

If you request deletion of your account or data, we will remove it from our active systems unless we are legally required to retain it.

7. Sharing Your Data

We may share your data only with trusted third parties who help us operate our business, including:

  • Payment processors (e.g., Shopify Payments, PayPal).

  • Shipping partners and logistics companies.

  • Email and marketing service providers.

All partners are GDPR-compliant and process data under strict confidentiality agreements.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data.

  • Request correction or deletion.

  • Withdraw consent at any time.

  • Request a copy of your stored data.

  • Object to data processing for marketing purposes.

To exercise these rights, please contact us via email at [your business email].

9. Data Transfers Outside the EU

Because we are based in Dubai, your data may be transferred and processed outside the EU.
We ensure all transfers comply with GDPR using standard contractual clauses and appropriate safeguards.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

11. Contact Us

If you have questions about our Privacy Policy or wish to exercise your rights, please contact us:
📧 Email: yalladubaichocolate.com

Yalla Dubai Chocolate
Handcrafted in Dubai, made for the world. 🍫✨